SAP Knowledge Base Article - Preview

3717191 - Approval link in email opens in view mode instead of edit mode for approvers

Symptom

  • Approval link from email opens in view mode for approvers instead of edit mode.
  • Approvers are unable to access the Approvals page directly from the link.
  • Approvers need to reopen the quote separately to approve or reject it.


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Environment

SAP CPQ

Product

SAP CPQ all versions

Keywords


approval link, email link issue, view mode, edit mode, approver permissions, CPQ workflow, SAP CPQ, awaiting internal approval, other quotes tab, status transition, edit action, approval page access , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

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