Symptom
This KBA clarifies the supported directory structure and file handling scope within the standard GoAnywhere (SFTP Dropbox) setup. It addresses customer inquiries regarding:
- Creation of specific folders and subfolders within the GoAnywhere SFTP Dropbox.
- Configuration or enablement of automated file transfers from the SAP-managed SFTP dropbox to external/third-party servers
- Requests for SAP to configure or manage automatic file movement between customer-created directories inside the GoAnywhere SFTP Dropbox.
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Environment
- SAP Sales Performance Management
- Incentive Management on Hyperscalers
Product
SAP Incentive Management on Hyperscalers 1.0
Keywords
folder creation, subfolder setup, SFTP configuration, GoAnywhere architecture, inbound file processing, outbound file management, custom folder creation, file transfer automation, directory permissions, SAP Incentive Management, hyperscaler environment, data loader setup, integration folder request, file movement policy, folder restrictions
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