3717560 - Portal is not accessible on Incentive Management Hyperscalers

• An error occurs when accessing the Hyperscalers environment, displaying the message: "The webpage at https://<TENANTID>.app.commissions.cloud.sap/iamsvc/saml/login/receive might be temporarily down or it may have moved permanently to a new web address. ERR_HTTP2_PROTOCOL_ERROR."
• An internal server error occurs when attempting to log in to Incentive Management Portal. (Note the Ref Number Could be different on each logging attempts)

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP Sales Performance Management
• Incentive Management on Hyperscalers

portal access issue, ERR_HTTP2_PROTOCOL_ERROR, internal server error, Incentive Management Portal, login error, SAP Sales Performance Management, Hyperscalers environment, Incentive Management login failure, server error troubleshooting, SAP internal systems, sample data, demo systems, SAP KBA updates, SAP patches, SAP roadmap, SAP Notes. , KBA , CEC-SAL-COM , Incentive Management , Known Error