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3717633 - Unable to access HTTPS links for CMC/BI in SAP BusinessObjects BI Platform due to Http11AprProtocol

Symptom

  • HTTPS link for CMC/BI not working for SAP BusinessObjects BI Platform
  • HTTP link works fine
  • Tomcat logs show:
    • SEVERE [main] org.apache.catalina.util.LifecycleBase.handleSubClassException Failed to initialize component [Connector["https-openssl-apr-8443"]]
    • org.apache.catalina.LifecycleException: The configured protocol [org.apache.coyote.http11.Http11AprProtocol] requires the APR/native library which is not available


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Environment

  • SAP BusinessObjects Business Platform Intelligence 4.3/2025
  • Tomcat

Product

SAP BusinessObjects Business Intelligence platform 2025 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

SAP BusinessObjects BI Platform, HTTPS link not working, CMC, BI Launchpad, HTTP link working, Tomcat logs, APR protocol, NIO protocol, server.xml configuration, SSL/TLS setup, HTTPS connector issue, secure link, SAP BO upgrade, SAP BO 4.3 SP05, SAP BO 4.2 SP09, org.apache.coyote.http11.Http11AprProtocol, org.apache.coyote.http11.Http11NioProtocol, SSLHostConfig, Certificate configuration , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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