SAP Knowledge Base Article - Preview

3717883 - Cloud Foundry login issue preventing authentication in SAP HANA Database Explorer

Symptom

  • A user is unable to sign in to Cloud Foundry through SAP HANA Database Explorer.
  • The login flow loops back to an Auth error page, preventing authentication.
  • Error message: "Sign-in failed. Something went wrong. Please try again. If the failure persists, please contact SAP Support."


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Environment

HANA Cloud Services HANA Cloud

Product

BTP all versions ; SAP HANA Cloud all versions

Keywords

cloud foundry, login issue, sap hana database explorer, authentication error, error page, authorization prompt, deny option, HDI container access, BTP subaccount, login failure, authorization settings, sap hana cloud , KBA , HAN-CLS-HC , HANA Cloud Services HANA Cloud , BC-CP-CF-SEC-IAM , UAA, Authentication, Authorization, Trust Mgmnt , Problem

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