3717946 - Report Centre Issue - Scheduled Reports in Learning

• The file path for SFTP scheduled jobs for Canvas Reports is being altered at runtime, causing reports to be delivered to the wrong folder on the SFTP server.
• Although the file path appears correct after saving the job, it changes to a different folder when the daily job executes.

SAP SuccessFactors Learning

1. Login to SAP SuccessFactors Learning.
2. Access Report Centre.
3. View all schedules.
4. Select all schedules.
5. Access Canvas Report.
6. Click on actions.
7. Cancel job.
8. Edit job.
9. Click on Step 2 & Step 3.
10. Notice the file path name has changed.
11. Update file path to /Canvas_Report and save.
12. Click view schedule and run now.
13. Go back to schedule and submit for next day's run.
14. Next day, check SFTP server and notice that the reports are delivered to the wrong folder on the SFTP server.

The file path (folder name) defined in the SFTP schedule configuration is being stored in the database table and it is overwritten each time with the latest update value. When a scheduled report job runs, it retrieves the folder path from this table, which always contains only the most recent value. As a result, the file is created in the newly updated folder location, causing the issue.

1. Engineering has provided a fix for this issue.
2. The fix will be included in the 2605 release.
3. Release dates:

• Preview: April 13, 2026
• Production: May 15 - 16, 2026

report centre issue, scheduled reports, file path, SFTP server, canvas reports, report automation, incorrect folder, runtime file path change, SAP SuccessFactors Learning, lms , KBA , LOD-SF-LMS-CRI , Custom Report Issues , Problem