Symptom
A rule with the type “Rule for Electronic Signature on Offer Letter” has been created. When the candidate:
1. Accepts the offer, the rule triggers successfully and the status is updated as per rule.
2. Declines the offer, the rule does not trigger.
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Environment
SAP SuccessFactors Recruiting Management
Product
Keywords
electronic signature, offer letter, rule configuration, candidate decision, eSignature response, offer response, rule not triggering, decline offer, status rephrase field, DocuSign, expired status, recruiting management , KBA , LOD-SF-RCM-RUL , Recruiting Rule Issues with MDF Platform , Problem
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