SAP Knowledge Base Article - Preview

3718057 - Rule for Electronic Signature on Offer Letter Not Triggering on Candidate Decline - Recruiting Management

Symptom

A rule with the type “Rule for Electronic Signature on Offer Letter” has been created. When the candidate:

1. Accepts the offer, the rule triggers successfully and the status is updated as per rule.
2. Declines the offer, the rule does not trigger.


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Environment

SAP SuccessFactors Recruiting Management 

Product

SAP SuccessFactors Recruiting 2505

Keywords

electronic signature, offer letter, rule configuration, candidate decision, eSignature response, offer response, rule not triggering, decline offer, status rephrase field, DocuSign, expired status, recruiting management , KBA , LOD-SF-RCM-RUL , Recruiting Rule Issues with MDF Platform , Problem

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