3718080 - It is not possible to prevent the Ready To Hire status email trigger when using Automatic Hire - Onboarding

• As per Automatic Hire behavior, the user will not enter MPH so the Ready To Hire status email trigger is not necessary.
• However, It is not possible to prevent the Ready To Hire status email trigger when using Automatic Hire.

SAP SuccessFactors Onboarding

Expected behavior

• The hiring type field which differentiates manual hires and automatic hires is not updated until user is in hired status.
• As a result, since automatic hires go from Not Started -> Ready To Hire -> Hired Status in the space of seconds, the email will still trigger from Not Started -> Ready To Hire even though they don't actually enter MPH.
• Since there is no field at this point to differentiate Manual from Automatic hire, there is no way to add a condition to the rule to stop this from triggering for automatic hires.
• Enhancement requests can be submitted following KBA 2090228. 

• Creating a Business Rule to Trigger an Email Notification When the Manage Pending Hire Step is in the Ready to Hire Status
• KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products

email notification, ready to hire status, hired status, rule configuration, automatic hiring, business rule, notification issue, email trigger, hiring type condition , KBA , LOD-SF-OBX-EML , Notifications , Product Enhancement