SAP Knowledge Base Article - Public

3718139 - Error "502 Bad Gateway error" when deleting large number of account members in SAP Analytics Cloud (SAC)

Symptom

Error "502 Bad Gateway error" when deleting large number of account members in SAC

Environment

SAP Analytic Cloud 2025.21.11

Reproducing the Issue

Log in to SAP Analytic Cloud
Open Model
Try to Delete all account members

Notice: Error "502 Bad Gateway"

Cause

Timeout issues arise during the deletion process when attempting to handle an excessive number of members simultaneously.

Resolution

Delete account members in smaller batches.
Ensure smoother processing by reducing the number of members deleted simultaneously.

See Also

2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
2851317 - Where can I find more information on SAP Analytics Cloud (SAC) for Planning features and documentation?
Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
2511489 - Troubleshooting performance issues in SAP Analytics Cloud
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Keywords

502 Bad gateway error, SAP Analytic Cloud, Large data , KBA , LOD-ANA-ML , SAC Modelling , Problem

Product

SAP Analytics Cloud 1.0