3718191 - [ROOE] Rehire Data Review shows a blank page - Onboarding

• Rehire Data Review for rehire on old employment is showing a blank page.
• Cannot proceed with Rehire Data Review due to blank page.
• A blank page appears in Data Review for rehires after accepting a rehire on old employment.

SAP SuccessFactors Onboarding

1. Log in to the instance as the rehire coordinator
2. In the For You Today cards, select the Pre-Onboarding Rehire Verification
3. Choose any of the candidates
4. Select a profile match
5. Accept as Rehire on Old employment
6. The Data Review page shows blank only
7. The same behavior is observed when accessing the Employment Profile Selection in ToDo

Configuration Issue:

• Sample Error from backend logs: Invalid HRIS element specified in the transformation mapping: addressLine1. Only use hris-elements/fields from a pre-defined set. Please contact your administrator.
• addressLine1 is mapped to the application address, but is nowhere to be found in Manage Business Configuration.
  • More Context: address1 is the identifier (which is EC Field in the recruit-to-hire data mapping tool) for Address Line 1 (which is just the label of the field), but in the mapping xml, addressLine1 is used as an identifier and mapped to the application template. This is an incorrect configuration.
• There are two (2) mapping entries for application address, one is mapped correctly with address1 as the identifier, and another one with addressLine1, which is wrong.
• • Existing mapping with address1, which is correct:
    <mapping-attribute>
    <source entity-type="application" refid="address"/>
    <target refid="homeAddress.address1.home"/>
    </mapping-attribute>
  • Incorrect Mapping:
    <mapping-attribute>
    <source entity-type="application" refid="address"/>
    <target refid="homeAddress.addressLine1.home"/>
    </mapping-attribute>

To fix the issue, need to update the candidate to employee integration xml.

Please do the following steps:

1. Log in to provisioning
2. Search for Import/Export Candidate to employee integration template
3. Export the template
4. Remove the below entry from the template:
   <mapping-attribute>
   <source entity-type="application" refid="address"/>
   <target refid="homeAddress.addressLine1.home"/>
   </mapping-attribute>
5. Import it again on Import/Export Candidate to employee integration template
6. Now, load the data review page of any impacted user. 

For Live Customers and/or Implementation Partners:

• As a customer, you have no access to Provisioning. Please reach out to your certified implementation consultant (if actively engaged with one).
• If not actively engaged with a partner, please log a support ticket and provideyour approval for the correction of the above XML template to the support team.

RHDR, ROOE, Rehire data review, blank page, RHDR Blank, addressline1, BCUI, recruit-to-hire data mapping, r2h, mapping, candidate to employee integration template, OBX, ONB, Onboarding , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors Onboarding all versions