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3718242 - XSA Upgrade fails due to "Updating the Product Installer application failed"

Symptom

XSA Upgrade fails due to:

com.sap.xs2rt.installation.util.InstallationException: Updating the Product Installer application failed: Execution of command 'deploy /hana/shared/<SID>/xs/installdata/apps/product-installer/product-installer.mtar' failed.
...
Caused by: java.lang.RuntimeException: Execution of command 'deploy /hana/shared/<SID>/xs/installdata/apps/product-installer/product-installer.mtar' failed.
...
Program terminated with exit code 1.


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Environment

XS Advanced Runtime / XS Controller

Product

SAP HANA, platform edition all versions

Keywords

xsa upgrade, deploy-service, duplicate instances, program terminated, exit code 1, product-installer.mtar, hana xs runtime, xs controller, update-content failure, kill process, xs scale deploy-service. , KBA , BC-XS-RT , XS Advanced Runtime / XS Controller , Problem

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