Symptom
- Error message "You were not automatically logged on to the remote data source. Please ask your administrator to verify the OAuth configuration. " would appear after accessing the direct live datasphere story
- When accessing the direct live datasphere story, the authentication popup may be stuck at https://assets.sapanalytics.cloud/production/oauth/pkce-redirect.html?code=
- In console log, error message "Failed to fetch data (Correlation Id: undefined), devMessage: Error [IOLayer]: (#1018) AUTHENTICATION_TIMEOUT
Error [Protocol]: (#73) No response object given, clientStatusCode: 1018, serverStatusCode: 0" could be found out
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Environment
- SAP Analytics Cloud 2026.2.5
Product
Keywords
SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud, optimized , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem
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