SAP Knowledge Base Article - Public

3718336 - Unable to create new entries in the configuration activity "Define Common Divisions (ID: 102181)

Symptom

The "New Entry" button is greyed out in the configuration activity "Define Common Divisions (ID: 102181)".

Environment

SAP S/4HANA Cloud Public Edition

Resolution

For each combination of "Sales Organization + Division", there should only be one "Customer-Division" acting as the source of master data. Allowing multiple entries for the same combination would create inconsistencies in the system, as it would not be able to determine which division should act as the source of master data.

Keywords

102181, define common divisions, new entry button, greyed out, customer-division, sales organization, material division, configuration activity, SAP S/4HANA Cloud Public Edition, master data sharing, reference division for customers, restriction on new entries , KBA , SD-MD-2CL , Master Data (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions