Symptom
The "New Entry" button is greyed out in the configuration activity "Define Common Divisions (ID: 102181)".
Environment
SAP S/4HANA Cloud Public Edition
Resolution
For each combination of "Sales Organization + Division", there should only be one "Customer-Division" acting as the source of master data. Allowing multiple entries for the same combination would create inconsistencies in the system, as it would not be able to determine which division should act as the source of master data.
Keywords
102181, define common divisions, new entry button, greyed out, customer-division, sales organization, material division, configuration activity, SAP S/4HANA Cloud Public Edition, master data sharing, reference division for customers, restriction on new entries , KBA , SD-MD-2CL , Master Data (Public Cloud) , Problem
SAP Knowledge Base Article - Public