SAP Knowledge Base Article - Preview

3718429 - How to increase session timeout value for BI Launchpad and CMC in BI 4.X/2025 with Tomcat?

Symptom

  • Users are automatically logged out from BI Launchpad or Central Management Console (CMC) after a short period of inactivity.
  • Session expires and displays “Your session has expired” or redirects users back to the login page unexpectedly.
  • Users report that they are unable to work continuously because the session times out too quickly.


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x 
  • SAP BusinessObjects Business Intelligence Platform 2025
  • Apache Tomcat
  • All supported OS.

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

time out, Launchpad, session timeout, session has expired error, BI Launchpad timeout, CMC session timeout, web.xml, BI 4.2, BI 4.3, BI 2025 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , How To

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