SAP Knowledge Base Article - Preview

3718591 - Principal Propagation to C4C fails connection

Symptom

After configuring the Principal Propagation to Cloud for Customer, a connection failed message is displayed.


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Environment

  • C4C
  • CX AI Toolkit

Keywords

CX AI Toolkit, Toolkit, C4C, Principal Propagation, Connection Failed, Failing , KBA , CEC-AIT-CRM , Sales/Service AI Tools, Meetings, Email, and Scheduling , Problem

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