Symptom
When assessment is initiated, SuccessFactors sends the details to the vendor. What is the header type of the payload request sent? Can this header type be changed?
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Initiate an assessment
- Go to Event Notification Audit Log
- Click View under Event Details column
- The payload details will appear
- Here's how the Request looks like:
Resolution
The payload sent by SuccessFactors to the third-party vendor contains a Content-Type header set to XML.
This header type cannot be customized or changed to other format (e.g. json).
See Also
- Implementation Guide: Integrating Recruiting with Third-Party Vendors for Candidate Assessment
- KBA: 2876414 - How Assessment Integration Works (Event Subscription) - Recruiting Management
Keywords
candidate assessment integration, content-type header, content-encoding, access token error, unsupported media type, status 415, event notification error , KBA , LOD-SF-RCM-ASI , Assessment Integration , How To
SAP Knowledge Base Article - Public