SAP Knowledge Base Article - Preview

3718663 - barcode scanning requires manual field selection after update to version 2512 in sap event ticketing

Symptom

  • Following the update to version 2512, a click in the "Item Number/EAN Number" field is required before each item can be added to the shopping cart.
  • After clicking the field, the barcode can be scanned, and the item is added to the cart.
  • To add another item using its barcode, the field must be clicked again.
  • In the previous version of SAP Event Ticketing, barcodes could be scanned seamlessly without requiring manual field selection.


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Environment

SAP Event Ticketing, Cloud Edition

Product

SAP Event Ticketing, cloud edition all versions

Keywords

barcode scanning, manual field selection, item number, ean number, shopping cart, accessibility compliance, sap event ticketing, version 2512, bfsg, barrier-free accessibility act, field focus, backend dialogs, keyboard input , KBA , IS-SE-ET , SAP Event Ticketing , Problem

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