3718670 - Error 403 when moving candidate in the new applicant workbench - Recruiting Management

An error occurs when moving a candidate in the new applicant workbench, resulting in a “403 Error” message. This behavior is observed for roles that have access to only one status. Although the candidate is moved correctly in the system, the user is automatically logged out and needs to log in again to continue working.

The issue is happening consistently across all instances, including test, development, and production environments.

The error details displayed are as follows:

internalMessage=Failed to Get Application Header Info
errorMessage=Service /rest/recruiting/application/v1/applicantSummary?jobRequisitionId=&candidateId=&licationId= gave 403
status=403

externalMessage=You do not have an Application Status Visibility

SAP SuccessFactors Recruiting Management

error 403, candidate movement, new applicant workbench, application status visibility, SAP SuccessFactors Recruiting, job requisition, move candidate, forbidden error, application header info, applicant summary, visibility permissions , KBA , LOD-SF-RCM-APP-LWB , Latest applicant WorkBench , Problem