SAP Knowledge Base Article - Preview

3718692 - ASK HR: Tickets Are Getting Auto-Closed In C4C

Symptom

 Tickets are getting auto closed by Technical User (_ECSC_BTP)


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Environment

SAP Cloud For Customer

SAP Success Factors

Product

SAP Cloud for Customer core applications all versions ; SAP SuccessFactors HCM Core 2505

Keywords

ASK HR, C4C, tickets , auto close, status, Technical User (_ECSC_BTP), success factor, X.509 certificate authentication,  , KBA , LOD-CRM-SRP , Service Request Processing , LOD-SF-INT-AHR , Ask HR - Employee Central Service Center (ECSC) , Problem

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