SAP Knowledge Base Article - Public

3718696 - Error Is Raised When Releasing DCD In Manage Documented Credit Decisions

Symptom

When releasing a DCD Case in app Manage Documented Credit Decisions with a specific CB User, error is raised: "Object could not be locked"

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Log into the system with the affected CB User.
  2. Go to app Manage Documented Credit Decisions.
  3. Select the relevant DCD Case to be released.
  4. Click on Release.
  5. Error is shown.

Cause

The affected CB User is assigned to Business Role: ABC to which pertains Credit Management.

After an upgrade, changes exists for Business Role: ABC. It has access to app: Manage Documented Credit Decisions, but it does not have access to app: Manage Credit Accounts (Business Catalog: SAP_FIN_BC_CR_CRED_ACC_PC).

Ideally this changes should be reviewed and accepted, as of the documentation in section See Also from this document.

(ABC represents the Business Role assigned to the CB User affected)

Resolution

Add Business Catalog: SAP_FIN_BC_CR_CRED_ACC_PC to Business Role: ABC. With that, it will have access to app Manage Credit Accounts and will be able to release DCDs in app Manage Documented Credit Decisions without further errors

See Also

Manage Business Role Changes After Upgrade 

How to view changed IAM Apps after upgrade

How to Manage Business Role Changes After an Upgrade

Keywords

Object could not be locked, Manage Documented Credit Decisions, Business Role, Business User, DCD , KBA , FIN-FSCM-CR-2CL , Credit Management (Public Cloud) , How To

Product

SAP S/4HANA Cloud Public Edition all versions