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SAP Knowledge Base Article - PreviewSymptom
After unassigning an Activity while the company setting SAP.FSM.WFM.UnassignReassignWithoutCopy is disabled, the Activity and its Service Call do not reappear in the planning list, even though the Activity still exists in the database.
The ServiceAssignment is deleted as expected, but the Activity cannot be found in the Service Call list, Planning list, or Activity app search, even when the filter indicates that the Activity exists.
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Environment
SAP Field Service Management
Product
SAP Field Service Management 1.0
Keywords
activity missing, planning board, sap field service management, unassigned activity, service assignment, sap.fsm.wfm.unassignreassignwithoutcopy, activity hidden, execution stage, open status, activity restoration, dispatching, scheduling conflicts , KBA , CEC-SRV-FSM-PD , FSM Planning and Dispatching , CEC-SRV-FSM-ADM , FSM System Administration , Problem
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