Symptom
- When an MS Teams meeting link is created directly from Outlook, the meeting owner can prepare polls in advance.
- This is possible through: MS Teams Calendar → Chat with Participants → Apps → Polls, which allows the facilitator to draft polls before the session and publish them during the live meeting as needed.
- When the meeting link is generated through the GetAHEAD Learning system, the primary facilitator (meeting owner) does not get the option to draft polls beforehand.
- The "Chat with Participants" feature is missing, which prevents poll creation prior to the meeting start.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Create an MS Teams meeting link directly from Outlook.
- Navigate to MS Teams Calendar → Chat with Participants → Apps → Polls.
- Verify that the facilitator can draft polls before the session and publish them during the live meeting as needed.
- Create an MS Teams meeting link through the GetAHEAD Learning system.
- Observe that the "Chat with Participants" feature is missing, preventing poll creation prior to the meeting start.
Cause
Resolution
- Currently, the Learning Management System (LMS) does not support configurations to enable poll creation for MS Teams meetings scheduled through the GetAHEAD Learning system.
- Submit an enhancement request via the Customer Community Portal. Provide business reasons and gather support through Kudos for the request. The Engineering team will evaluate the feasibility of implementing this feature in the future. 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me
- Alternatively, Customer Can contact MS Teams Support to explore potential solutions for enabling the "Chat with Participants" feature for meetings scheduled through the GetAHEAD Learning system.
See Also
Keywords
ms teams polls, chat with participants missing, getahead learning system, virtual learning system, poll creation issue, meeting preparation, sap successfactors learning, enhancement request, microsoft teams integration, training session polls, sap lms , KBA , LOD-SF-LMS-VLS , Virtual Learning System , Problem
Product
SAP SuccessFactors Learning all versions
SAP Knowledge Base Article - Public