3719283 - Credit hours progress label missing on curriculum card in learning

Symptom

The Credit Card label that used to show on the curriculum card that users see when they navigate to their main learning plan page, now they are not able to see that in any other languages apart from English UK,

Users are able to see the Credit Card labels only when the language is set to English UK.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Learning

Reproducing the Issue

Login to Bizx and Goto Learning
Search for the Curriculum make sure the language to English US.
Navigate to the curriculum card on the main learning plan page in the "Required Learning" section.
Observe that the label indicating credit hours progress is missing below the Due Date label.
Repeat the above steps with the language set to English UK to see the label populate correctly.

Cause

Known issue

Resolution

This is a Known issue and Our Learning Engineering team has finalized their work on the situation, and the fix is scheduled to be delivered with 1H2026.

Additional details are available in the following links: Product Release & Road Map Information | SAP SuccessFactors - Patch Details.

Please, set the KBA 3689227 as a favorite (star icon on the top right corner) to receive updates on it.

Until then Customer can follow the below Workaround suggested by Engineering team:

Navigate to Learning Administration.
Go to Labels.
Search for the label ID: data.hourtype.CreditHours.
Update the label values for both locales, English and English UK, to "Credit Hours".
Apply the changes.

Keywords

credit hours, curriculum card, learning plan page, missing label, English US, English UK, label.RequirementCardCreditHoursProgress, curriculum requirement pools, sap successfactors learning, credit lables , KBA , LOD-SF-LMS-CUR , Curricula , Known Error

Product

SAP SuccessFactors Learning all versions

Attachments

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