SAP Knowledge Base Article - Preview

3719301 - Language Detection Challenges in Multi-Language Email Content for Ticket NLP Classification

Symptom

In the Ticket NLP Classification scenario of SAP Cloud for Customer, inbound emails are processed using Machine Learning models that perform: Language detection


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Environment

Cloud for Customer

Keywords

KBA , LOD-CRM-ML , C4C Machine Learning , LOD-CRM-ML-SRV , Machine learning for service cloud , Problem

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