Symptom
- In the Data Dictionary the tables (INST_ID2, INST_ID3) are present, However Unable to add these fields (INST_ID2, INST_ID3) to the Connector configuration
- Changes made to the connector configuration are not saved after clicking "Apply Change".
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Navigate to Learning Administration.
- Go to System Administration > Configuration > System Configuration > Connectors.
- Attempt to add new settings (INST_ID2, INST_ID3) in the connector configuration under scheudleoffering connector configuration.
- Click "Apply Change".
- Observe that the system does not save the changes.
Cause
Expected behavior.
Resolution
- Verify that the data dictionary being checked is for database tables and columns, as it does not directly correlate to usable settings in connectors.
- Refer to the connector workbook for valid settings that can be updated in the connector configuration.
- Note that as per the Connector Workbook, the settings (INST_ID2, INST_ID3) cannot be updated to the specified connector.
See Also
Keywords
connector configuration, settings not saving, sap SuccessFactors learning, learning administration, system configuration, connectors, INST_ID2, INST_ID3, apply change, connector workbook, expected behavior, troubleshooting, scheudleoffering , KBA , LOD-SF-LMS-CON , Connectors , Problem
Product
SAP SuccessFactors Learning all versions
SAP Knowledge Base Article - Public