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3719380 - Failed to Verify Account due to upload metadata failure when trying to enable custom IdP in SAP Analytics Cloud (SAC)

Symptom

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

  • Error "Sorry, we've encountered an error during the account verification setup. Please try again later."  appear when trying to enable custom IdP in SAP Analytics Cloud (SAC)
  • Error "uploadIdPMetadata failed with 404 status"  can be found in HAR trace collected as per SAP KBA 2280022
  • This issue may also happen with SAP Business Data Cloud (BDC) and SAP Datasphere (DSP) due to same reason


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Environment

  • SAP Analytics Cloud, Enterprise Edition
  • SAP Business Data Cloud
  • SAP Datasphere

Product

SAP Analytics Cloud 1.0 ; SAP Business Data Cloud 1.0 ; SAP Datasphere 1.0

Keywords

SAML, SSO, authentication, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BOC, SAC, BDC, IdP, Admin, Enable, Configure, Verify, Account, Upload, metadata, 404 , KBA , LOD-ANA-AUT , SAC Authentication / Login , DS-SEC-AUTN , Authentication: SSO/SAML, OAuth Client , Problem

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