Symptom
- When a payment is created using the Post Outgoing Payment app and a cheque is assigned via the Manage Outgoing Checks app, no cheque output is generated and printing is not available.
- However, when payments are processed using the Manage Automatic Payments app, the cheque output is generated successfully.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open the Post Outgoing Payment app.
- Create an outgoing payment for a supplier.
- Open the Manage Outgoing Checks app.
- Assign the payment to a cheque by manually entering the cheque details.
- Attempt to print the cheque.
- No cheque output is generated for printing.
Cause
- This behavior is standard system design in SAP S/4HANA Cloud.
- The Manage Outgoing Checks app is intended for recording cheques that are manually written offline.
- For checks that were manually filled in the checkbooks offline, this app can be used to log the check information such as check numbers in the SAP system. The Output Type of the checks is Manually Written. This kind of checks does not support printing as the hardcopy of them is provided by banks.
- Cheque printing functionality is available only for payments processed through the Manage Automatic Payments app, where the payment program triggers payment medium and form output generation.
- The requested functionality is not part of the standard design for app Manage Outgoing Checks.
Resolution
- Cheque printing is supported only for payments processed through the Manage Automatic Payments app. In this process, the payment program generates the payment medium and triggers the corresponding cheque form output.
- Requests for additional functionality can be submitted through the SAP Customer Influence portal, as described in KBA 0002963059.
See Also
Manage Outgoing Checks | SAP Help Portal
Configuring the Output of Outgoing Checks | SAP Help Portal
KBA 0002963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Product
Keywords
manual cheque, cheque printing, outgoing payment, manage outgoing checks, manage automatic payments, sap s/4hana cloud, manual cheque output, post outgoing payments, manual payments, cheque configuration, payment apps, s/4hana cloud public edition , KBA , FI-FIO-AP-PAY-2CL , Payment Apps (Public Cloud) , How To
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public