SAP Knowledge Base Article - Preview

3719568 - Observed Restarts of npd-log-counter / log-counter Process in Dynatrace

Symptom

In Dynatrace, you may observe that the following process shows multiple restarts:

  • npd-log-counter

  • log-counter

Despite the visible restart count:

  • No Kubernetes pods are restarting

  • No application containers are restarting

  • No SAP Commerce Cloud services are disrupted

  • No business functionality is affected

The behaviour is limited to the infrastructure process itself.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud 2211

Keywords

npd-log-counter, log-counter, Dynatrace, process restart, process restarts, host-level process, infrastructure process, Kubernetes node process, Kubernetes monitoring, false positive alert, restart alert, process monitoring, SAP Commerce Cloud , KBA , CEC-SCC-CLA-ENV-EMG , Environment Management , Problem

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