SAP Knowledge Base Article - Public

3719633 - Candidate receive errors that mandatory background element fields are incomplete when applying to a job, despite the fields being populated

Symptom

On the new candidate experience, candidates are receiving errors that mandatory background element fields are incomplete when applying to a job, despite the fields being complete. For Example:

START field is required.
VFLD1 field is required.
VFLD3 field is required.

Environment

SAP SuccessFactors Recruiting Management

Cause

  1. Login to the career site
  2. Apply to a Job Requisition
  3. Complete all required background element fields
  4. On the final step, after clicking “Apply”, an error message will be returned and no application is sent

Resolution

Product Engineering is investigating a solution. Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KBA 2171560 - How to be notified of new or updated SAP Notes or KBAs. 

Keywords

KBA , LOD-SF-RCM-CAN-CX , Candidate eXperience redesigned , Problem

Product

SAP SuccessFactors Recruiting 2511