Symptom
On the new candidate experience, candidates are receiving errors that mandatory background element fields are incomplete when applying to a job, despite the fields being complete. For Example:
START field is required.
VFLD1 field is required.
VFLD3 field is required.
Environment
SAP SuccessFactors Recruiting Management
Cause
- Login to the career site
- Apply to a Job Requisition
- Complete all required background element fields
- On the final step, after clicking “Apply”, an error message will be returned and no application is sent
Resolution
Product Engineering is investigating a solution. Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KBA 2171560 - How to be notified of new or updated SAP Notes or KBAs.
Keywords
KBA , LOD-SF-RCM-CAN-CX , Candidate eXperience redesigned , Problem
SAP Knowledge Base Article - Public