SAP Knowledge Base Article - Public

3719638 - HSA error "value is a required field/association in object one-time information for benefit integration"

Symptom

Health Savings Account (HSA) enrollments are not being inactivated due to error "Value is a required field/association in Object One-Time Information for Benefit Integration."

Environment

  • SAP SuccessFactors HCM Suite 
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Navigate to the Benefits Admin Overview
  2. Open the enrollment of Health Savings Account (HSA) for an user
  3. Insert a new record and change the effective status to "Inactive"
  4. Save the record and observe the error message: "Value is a required field/association in Object One-Time Information for Benefit Integration."

Cause

Resolution

Engineering team is planning to deliver the fix in the next release 1H2026. The deployment in preview will be in April 13th and in production in May 15th. 

If after the deployment you are still facing issues please contact support. 

See Also

Keywords

hsa enrollment error, value required field, one-time information object, benefit integration error, health savings account, inactive status error, sap successfactors employee central, global benefits, termination life event error, enrollment issue, inactive, GBF, benfit, event, update, eligibility, ended, terminated, finished, BEN-21758, INC20533225,  INC19325804 , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

Product

SAP SuccessFactors Employee Central all versions