SAP Knowledge Base Article - Preview

3719739 - Unable to find AskHR subscription on BTP - Employee Central Service Center (AskHR)

Symptom

You are implementing AskHR, but when looking to configure BTP, you are not able to find AskHR subscription on SAP Business Technology Platform (BTP).

You are going to:

  1. SAP BTP Cockpit > Services > Application Development and Automation;
  2. Try to enable either SAP SuccessFactors EC Service Center (Preview) or SAP SuccessFactors EC Service Center (Production) like the screenshot below:

But you are unable to find them in your BTP.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors HCM Suite
  • Ask HR - Employee Central Service Center (ECSC)

Keywords

askhr, subscription, btp, cloud foundry, neo environment, entitlement, sap successfactors, ecsс, site not found, error message, oops, privileges, subaccount. , KBA , LOD-SF-INT-AHR , Ask HR - Employee Central Service Center (ECSC) , Problem

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