SAP Knowledge Base Article - Preview

3719837 - Unable to Delete Custom Templates in 'Generate ESG Reports with AI' App

Symptom

  • In the Generate ESG Reports with AI application, the Delete button for a custom template is disabled or appears "greyed out".
  • An attempt to delete a custom template is not possible.
  • There are questions regarding the lifecycle management of custom templates, such as what occurs when the user who created the template is removed from the tenant.
  • Clarity is needed on whether a custom template can be re-assigned or managed by other users after the original creator has been deactivated.


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Environment

Sustainability Control Tower

Product

SAP Sustainability Control Tower all versions

Keywords

SCT, SUS-SCT, Generate ESG Reports with AI, Delete Template, Greyed out, Change Owner, User deleted, Template Lifecycle, AI, Report. , KBA , SUS-SCT , Sustainability Control Tower , Problem

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