3719969 - eDocument South Korea : Unable to Display XML or Submit e-Invoice

Unable to generate XML for an eDocument. When clicking Display → Display/Preview XML in the eDocument Cockpit app, the error “eDocument cannot be displayed; Check the eDocument application log” occurs. Navigating to the Application Log reveals one of the following error messages:

• Maintain TAX_INVOICE_TRADE_SETTLEMENT / INVOICER_PARTY / SPECIFIED_PERSON / NAME_TEXT
• Maintain TAX_INVOICE_TRADE_SETTLEMENT / INVOICEE_PARTY / ID
• Maintain TAX_INVOICE_TRADE_SETTLEMENT / INVOICEE_PARTY / SPECIFIED_PERSON / NAME_TEXT
• Maintain TAX_INVOICE_TRADE_SETTLEMENT / INVOICEE_PARTY / NAME_TEXT

The system also does not allow the submission of the e-invoice, as the same errors appear in the Interface Log.

SAP S/4HANA Cloud Public Edition

1. Open the eDocument Cockpit app.
2. Search for the eDocument.
3. Choose the button Display → Display/Preview XML — the error “eDocument cannot be displayed; Check the eDocument application log” occurs.
4. Choose the button Go to → Application Log — one of the error messages listed in the Symptom section appears.
5. Alternatively, choose the button Submit to submit the e-invoice — the submission fails with the same error messages appearing in the Interface Log.

Missing Value Configured or Incorrect Value Maintained in corresponds Business Place or Business Partner.

Error: INVOICER_PARTY / SPECIFIED_PERSON / NAME_TEXT

The Representative Name in the corresponding Business Place is not maintained. Please follow the below steps to resolve.

1. Log on with Role BPC_EXPERT.
2. Open the Manage Your Solution app.
3. Choose the button Set Local Version and select South Korea.
4. Choose the button Configure Your Solution.
5. Find SSCUI 104040, Define Business Place for South Korea, and choose the button Configure.
6. Fulfill the corresponding Company Code.
7. Double click on the corresponding Business Place.
8. Ensure that the field Representative Name under the section Information of e-Tax Invoice is maintained well.

Error: INVOICEE_PARTY / ID or INVOICEE_PARTY / SPECIFIED_PERSON / NAME_TEXT

The Tax Number or Name of Representative under the section Korea: VAT Identification Number in the Business Partner's country-specific enhancements is not maintained or incorrectly configured. Please follow the below steps to ensure the values are configured well.

1. Open the eDocument Cockpit app.
2. Select the line of the eDocument.
3. Choose the button Go to → Source Document.
4. Choose the button Display header details.
5. Go to the Header Partners tab, you will see the payer (buyer) ID.
6. Open the Maintain Business Partner app.
7. Search for the payer.
8. Double click the found record to open its master data.
9. Select Display in BP Role as Customer (Fin. Accounting).
10. Navigate to the tab Customer: Ctry-Spec. Enh.
11. Ensure that there is a record maintained by following fields under the section Korea: VAT Identification Number according to the rules below.
    • The Posting Date of the eDocument needs to be in the configured Valid From.
    • For B2C, the system picks the Tax Number 1 (KR1, Maintaining Tax Number for Business Partners | SAP Help) as per INVOICEE_PARTY / ID.
    • For B2B, the system picks the Tax Number 2 (KR2, Maintaining Tax Number for Business Partners | SAP Help) as per INVOICEE_PARTY / ID.
    • The system picks the value of the field Name of Representative as per INVOICEE_PARTY / SPECIFIED_PERSON / NAME_TEXT.

Once completed, there will be no errors when click the button Display- Display/ Preview XML again.

Error: INVOICEE_PARTY / NAME_TEXT

The system reads the Business Partner address name based on whether the International Address Version for Korea (Hangul) has been activated. If the Hangul version is not activated, the system reads the Address Description from the Business Partner Address Overview. If the Hangul version is activated, the system reads the Name field from the Business Partner address Hangul Internal Version instead. Please follow the below steps to ensure the values are configured well.

1. Open the eDocument Cockpit app.
2. Select the line of the eDocument.
3. Choose the button Go to → Source Document.
4. Choose the button Display header details.
5. Go to the Header Partners tab, you will see the payer (buyer) ID.
6. Open the Maintain Business Partner app.
7. Search for the payer.
8. Double click the found record to open its master data.
9. Navigate to the Address Overview tab.
10. Ensure that the Address Description of the address entry for country KR is maintained.
11. Double click the Address Description of the entry. If the popup contains the button Internat. Versions, it means the International Address Version for Korea (Hangul) has been activated, and the system will read the Name field from the Hangul Internal Version instead of the Address Description. In this case, choose the tab Internat. Versions and ensure that the Name field has a value.
12. Save the Business Partner master data.

Once completed, there will be no errors when click the button Display- Display/ Preview XML again.

Maintaining Tax Number for Business Partners | SAP Help

International Address Versions | SAP Help

eDocument, South Korea, Preview, XML, Maintain, TAX_INVOICE_TRADE_SETTLEMENT, INVOICER_PARTY, INVOICEE_PARTY, ID, SPECIFIED_PERSON, NAME_TEXT , KBA , CA-GTF-CSC-EDO-KR , Document Compliance South Korea , Problem