SAP Knowledge Base Article - Public

3720012 - How to create a Warranty via REST-API

Symptom

How to create a Warranty via REST-API

Environment

SAP Service Cloud Version 2

Resolution

Use the below Payload format when doing a POST from API tool.  id can be generated using https://www.uuidgenerator.net/guid and externalId and communicationSystemId values must be unique.

{
  "status": "ACTIVE",
  "descriptions": [
    {
      "content": "Upload aus SAP",
      "languageCode": "de"
    },
    {
      "content": "Upload from SAP",
      "languageCode": "en"
    }
  ],
  "description": "Upload aus SAP",
  "externalIds": [
    {
      "id": "23a6ab0a-0a62-4ee1-ac06-9a9353bb68b2",
      "externalId": "9***",
      "communicationSystemId": "24f57bb5-c5bb-43bf-b4a3-151c1f34e***",
      "communicationSystemDisplayId": "S4HANA",
      "type": "sap.oitc.974"
    }
  ]
}

Keywords

Warranty, REST, API, Payload , KBA , CEC-CRM-WAR , Warranty for SAP Sales/Service Cloud , How To

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0