SAP Knowledge Base Article - Public

3720018 - Tables and Charts are not loading in Light Viewer after 2026 QRC1 update

Symptom

  • Tables and Charts are opening in Full Viewer mode but are not functioning in Light Viewer mode.
  • The issue started after the QRC1 update.
  • In light viewer mode, the data keeps on loading and is not available in widgets.
  • The following API is utilized: 
    Page.getWidgets({type:WidgetType.Chart});
    Page.getWidgets({type:WidgetType.Table});

Environment

SAP Analytics Cloud 2026.2.8, Lite Viewer

Reproducing the Issue

  1. Open the story in Light Viewer mode.
  2. Observe that the story keeps on loading and data is not available in table and chart widgets.

Cause

The fix is released in version 2026.2.9.

Resolution

Workaround: add .isVisible API before the .getWidgets API

Chart.isVisible();
Table.isVisible();
Page.getWidgets({type:WidgetType.Chart});
Page.getWidgets({type:WidgetType.Table});

The fix is released in version 2026.2.9.

See Also

Keywords

SAC, light viewer mode, QRC update, stories loading issue, widgets data unavailable, Feature toggle error, ERR_NAME_NOT_RESOLVED, SAC Lite Viewer , KBA , LOD-ANA-UNS-SCR , Unified Story Scripting related Issues , LOD-ANA-LWV , SAC Lite Viewer , Bug Filed

Product

SAP Analytics Cloud 1.0