SAP Knowledge Base Article - Public

3720060 - Email notification requirement for Purchase Requisition creator upon Goods Receipt creation

Symptom

  • A requirement exists in the system for Goods Receipt processing.
  • When a Goods Receipt Note (GRN) is created against a Purchase Order, the Purchase Requisition (PR) creator does not automatically receive an email notification.
  • No automatic email is triggered.
  • No standard configuration is available to enable this functionality.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Create a Purchase Order in the system.
  2. Post a Goods Receipt Note (GRN) against the Purchase Order.
  3. Observe that no email notification is sent to the Purchase Requisition (PR) creator.

Cause

There is no delivered standard feature in SAP S/4HANA Cloud Public Edition that automatically sends an email notification to the Purchase Requisition (PR) creator when a Goods Receipt (GRN) is posted against a related Purchase Order.

Resolution

A Goods Receipt is technically a follow-on document of the Purchase Order and not the Purchase Requisition.
Therefore, the system does not automatically trigger notifications back to the original PR creator.

Keywords

goods receipt note, purchase requisition creator, email notification, sap s/4hana cloud public edition, automatic email, grn creation, purchase order workflow, enhancement request, customer influence portal, feature request, notification requirement , KBA , MM-PUR-PO-WFL , Purchase Order Workflow , MM-FIO-PUR-REL-2CL , Fiori UI for Purchasing Approval (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions