SAP Knowledge Base Article - Public

3720087 - Error 153 while accessing Youtube Video in Career SIte - Recruiting Marketing

Symptom

The error message "Error 153 player configuration error" is displayed in the Youtube Video in Career Site.

Environment

SAP SUccessfactors Recruiting Marketing

Reproducing the Issue

  1. Access the Youtube Video in Career Site
  2. Attempt to play the video.
  3. Observe the error message: "Error 153 player configuration error".

Cause

The issue is caused by a custom component added in the CSB instance.

Resolution

  1. Navigate to CSB > Home Page > Open the Page > Custom Plugin Component.
  2. Remove the Custom Plugin Component from the page.

See Also

SAP Note 2802422 - What to know about custom code in CSB - Recruiting Marketing

https://me.sap.com/notes/3456522/E

https://me.sap.com/notes/3057068/E

Keywords

error 153, player configuration error, video not loading, CSB, custom component, production environment, recruiting marketing, career site builder, "quem somos nós" page, video error, troubleshooting video issues , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem

Product

SAP SuccessFactors Recruiting 2505