Symptom
SAC Live connection to Google Big Query is saved without issues, but Model creation fails.
- Network trace shows following error:
- Failed request:
httos://<SAC tenant URL>/sap/fpa/services/rest/fpa/dataAcquisition/v1/jobs/... - Response:
- "messageId": "SQL_LIVE_CANNOT_CREATE_DATASET",
"message": "Cannot create SQL Live Dataset. This is unexpected; please contact system administrator.",
- "messageId": "SQL_LIVE_CANNOT_CREATE_DATASET",
- Failed request:
Environment
SAP Analytics Cloud 2025.21
Reproducing the Issue
- Go to SAC Modeler
- Create a new model
- Select existing Live connection from Google Big Query
- See available folders and tables
- Select table and click Create
- Observe Error message: Cannot create SQL Live Dataset: This is unexpected; please contact system administrator.
Collect the Correlation ID from reproduced issue, either from HAR file or Error message from SAC UI.
Cause
It is possible there is a configuration issue on customer side of Google BigQuery and the SAC request gets denied by policy constraints.
While the connection and browsing of the models work fine - access to a specific model is being denied.
The full error message would appear as follows into SAC internal HANA backend trace:
- Could not retrieve remote object metadata; REST API: requestType=BigQuery_GetColumn, statusCode=403, msg=VPC Service Controls: Request is prohibited by organization's policy. vpcServiceControlsUniqueIdentifier:
Resolution
In order to confirm if SAC request gets denied by Google Big Query policy constraints, HAR trace and Correlation ID have to be collected and shared with SAC Technical Support team.
SAC Support team will check internally if SAC request got denied by Google Big Query while attempting to create the model.
If confirmed this is the root cause for error message, customer team has to review and update their policy settings on Google BigQuery where necessary to accept access request from SAP Analytics Cloud while creating the model.
The following KBA and Help page about SAC IP Addressed may be useful for policy constraints setup.
- 2459838 - What Internet Protocol (IP) ranges does SAP Analytics Cloud occupy?
- Regions and API Endpoints Available for the Cloud Foundry Environment | SAP Help Portal
See Also
- KBA 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- KBA 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- KBA 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- SAP Analytics Cloud Connection Guide
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support
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Keywords
SAC, Live, Connection, Google, Big, Query, SQL, Error, Correlation, ID, policy, constraint, denied, dataset, model, creation , KBA , LOD-ANA-LDC-HAN , SAC Live Data Connection HANA , Problem
SAP Knowledge Base Article - Public