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SAP Knowledge Base Article - PreviewSymptom
Alerts in the Customer Hub in your test environment are not correctly updated even though the rules are being met.
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Environment
- SAP Sales/Service Cloud version 2
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
Keywords
alerts, individual customer, customer hub, missing email, missing phone number, update issue, SAP Sales Cloud, SAP Service Cloud, test evaluation criteria, alert configuration, records limit , KBA , CEC-CRM-ML , Machine Learning for SAP Sales/Service Cloud , Problem
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