SAP Knowledge Base Article - Public

3720200 - Attachments from recruiting module not populating in onboarding custom MDF

Symptom

  • An error occurs when attempting to retrieve user in the Onboarding custom MDF.
  • Attachments uploaded by candidates in Recruiting (RCM) are not populating in Onboarding (ONB) as intended.
  • When attempting to insert data via Manage Data, the system fails to identify user.
  • The issue impacts the ongoing iteration process.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Open Manage data and click on create new.
  2. Type RCMtoONBDocumentRNH and provide onboarding candidate employee ID (e.g., 80016560).
  3. Click on Save.

Cause

Recruiting-Onboarding integration mapping does not support the mapping/flow of attachment type fields.

Resolution

  1. Confirm that Recruiting-Onboarding integration mapping currently does not support the mapping/flow of attachment type fields.
  2. Recommend submitting specific scenarios and business requirements on the Influence Portal to allow the Product Management team to analyze and consider implementing this functionality in future releases.
  3. Refer to the following articles for further information:

See Also

Keywords

recruiting, onboarding, custom mdf, attachments, RCM, ONB, manage data, integration mapping, attachment type fields, Influence Portal, CPI, data flow, error, iteration process. , KBA , LOD-SF-OBX-EHI , Integration Non EC HRIS , Problem

Product

SAP SuccessFactors Onboarding 2511