Symptom
- An error occurs when attempting to retrieve user in the Onboarding custom MDF.
- Attachments uploaded by candidates in Recruiting (RCM) are not populating in Onboarding (ONB) as intended.
- When attempting to insert data via Manage Data, the system fails to identify user.
- The issue impacts the ongoing iteration process.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Open Manage data and click on create new.
- Type RCMtoONBDocumentRNH and provide onboarding candidate employee ID (e.g., 80016560).
- Click on Save.
Cause
Recruiting-Onboarding integration mapping does not support the mapping/flow of attachment type fields.
Resolution
- Confirm that Recruiting-Onboarding integration mapping currently does not support the mapping/flow of attachment type fields.
- Recommend submitting specific scenarios and business requirements on the Influence Portal to allow the Product Management team to analyze and consider implementing this functionality in future releases.
- Refer to the following articles for further information:
See Also
Keywords
recruiting, onboarding, custom mdf, attachments, RCM, ONB, manage data, integration mapping, attachment type fields, Influence Portal, CPI, data flow, error, iteration process. , KBA , LOD-SF-OBX-EHI , Integration Non EC HRIS , Problem
Product
SAP SuccessFactors Onboarding 2511
SAP Knowledge Base Article - Public