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3720242 - CAR: DBSQL_DUPLICATE_KEY_ERROR short dump occurs in the class CL_BCS_DOCUMENT_DB

Symptom

  • The following short dump occurs due to duplicate entry in the SOOD table.

    Category               ABAP programming error
    Runtime Errors         DBSQL_DUPLICATE_KEY_ERROR
    Except.                CX_SY_OPEN_SQL_DB
    ABAP Program           CL_BCS_DOCUMENT_DB============CP
    Application Component  BC-SRV-COM 

  • Short dump occurs when running scheduled CAR jobs.


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Environment

SAP Customer Activity Repository

Product

ABAP platform all versions ; SAP Customer Activity Repository applications bundle 4.0 ; SAP Customer Activity Repository applications bundle 5.0 ; SAP Customer Activity Repository applications bundle 6.0

Keywords

sap car, dbsql_duplicate_key_error, cx_sy_open_sql_db, runtime error, st22, sm37, zcardta_display_messagelog, zcardta_revionics_gb, zcardta_revionics_ie, cl_bcs_document_db, persist, open sql, duplicate records, abap programming error, RSBTCRTE , CL_BCS_DOCUMENT_DB============CM008  , KBA , CA-RT-CAR , SAP Customer Activity Repository , CA-RT-CAR-PIP , POS DM & Sales Audit , Known Error

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