SAP Knowledge Base Article - Preview

3720361 - Users are unable to access Year End forms in EC

Symptom

A few users report an error when trying to access 'View My Tax Statements' in SuccessFactors Employee Central:

"Technical Exception not available
User [user_name] does not exist in this period"


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Environment

  • SAP ERP
  • SAP S/4HANA
  • SAP SuccessFactors Employee Central Payroll
  • HR Renewal

Product

HR renewal all versions ; SAP ERP all versions ; SAP S/4HANA all versions ; SAP SuccessFactors Employee Central Payroll all versions

Keywords

HRESS_A_REP_CA_TFR, T4, slip, RL1, Relevé. T4A, portal, ESS , KBA , PY-CA-YE , Year End for Canada , Problem

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