SAP Knowledge Base Article - Preview

3720362 - Payment Plan not being deactivated immediately after clicking on "Deactivate"

Symptom

When attempting to deactivate the Payment Plan for a Contract Account, the following error message gets displayed:

  • "Payment Plan 12345 is already deactivated."


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Environment

  • SAP Service Cloud Version 2
  • SAP Service Cloud and SAP Sales Cloud Version 2
  • Utilities for SAP Sales/Service Cloud

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

payment plan, deactivation error, already deactivated, contract account, invoice generation, SAP Sales Cloud, SAP Service Cloud, payment program, utilities , KBA , CEC-CRM-UTIL , Utilities for SAP Sales/Service Cloud , Known Error

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