3720454 - Send Reminder in Team View includes additional team members beyond those displayed

When selecting the "More Manager Action" option and choosing "Send Reminder", the notification list expands to include more team members than those displayed in the Team View page for the manager. For example;

• In Team View, the manager sees only 2 direct reports listed.  
• However, selecting the "More Manager Action" option and choosing "Send Reminder," the notification list expands to include 10 team members.
• Additionally, in the Learning module for managers, a warning message is displayed stating that 10 team members have overdue training. Send a Reminder

• SAP SuccessFactors Learning

1. Log in to the SuccessFactors system.
2. Navigate to Learning.
3. Select 'Team View'.
4. Click "Send Reminder" feature from the 'More Manager Action' section.

The Team Members listed under the `Send Reminder` action accessible via the 'More Manager Action' option may include both direct and indirect reports. These users have overdue training.

The "Send Reminder" feature accessible via the 'More Manager Action' option is specifically designed to allow managers to send reminders to all team members, including both direct and indirect reports, who have training overdue.

• To verify overdue courses for a user, search the user and check the Learning sections or Assigned items list. 
• To verify for Direct and Indirect Reports, Navigate to Learning Administration-> People -> Users, select the 'Manager' filter, and add the user ID. Then, select both Direct and Indirect Reports-> Search. This will provide a list of the manager's Direct and Indirect Reports. 

• 2377385 - To set the reporting level to be displayed for supervisor
• 3677226 - Team members displayed without hierarchy in Overdue Training Reminder
• 3604874 - Send Reminder feature is not working in Team View

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