3720617 - An error is encountered while retrieving the interviewer’s availability during interview scheduling on the Interview Scheduling page - Recruiting Management

While scheduling an interview on the Interview Scheduling page, when the user enters the interviewer’s name and clicks on the “Find Availability” option, they encounter the following error message:

errorId = 8e770496-3183-45d6-b19e-bca8d4877692
fingerprint = c8b14c7fcc5547344218e56ff377137c9b36bde5
timestamp = 2026-02-25T08:50:21.030+0000
errorMessage = An application error occurred. Please try again later, or notify support (with the error information of errorID=8e770496-3183-45d6-b19e-bca8d4877692, timestamp=2026-02-25T08:50:21.030+0000, and the version information from the current screen) if the issue keeps occurring.
server = 31pc66bcf1046
versionInfo = Release: 2511.20260206090556
Server: 31pc66bcf1046
Timestamp: 2026-02-25T08:42:05.949+0000 

This error appears immediately after attempting to retrieve the interviewer’s availability. 

SAP SuccessFactors Recruiting Management 

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