SAP Knowledge Base Article - Public

3720629 - Deleted Higher Duty Assignment profile is appearing as inactive past profile in the inactive search after being completely deleted

Symptom

Deleted Higher Duty/Temporary Internal Assignment profiles are appearing as inactive profiles in the inactive search after being completely deleted.

Environment

SAP SuccessFactors Employee Central - Higher Duty Assignment

Reproducing the Issue

  1. Search for a user on Higher Duty Assignment
  2. Delete one of the past terminated HDA profiles clicking on the Trash icon from Take Action > Manage Higher Duty or Temporary Assignment 
  3. Now Go To People Search, check "Include inactive users in search" > Type the Emp ID in the search bar
    3. Observe multiple inactive empty profiles are appearing in the drop-down and some are redundant leading to confusion and ambiguous user experience.

Cause

This is a defect in 2511 release and only specific to latest people profile - PPX, the deleted Higher Duty Assignment profile does now show up in PP3 which is expected. 

Resolution

  • Product Engineering is working on a fix which is tentatively planned for 1H 2026 release.
  • This KBA will be updated with the relevant information once we have further updates on the fix dates.
  • To receive updates on this issue, please bookmark the related KBA by clicking the star icon.
  • For more information about receiving notifications for new or updated SAP Notes/KBAs, refer to KBA 2171560 - How to be notified of new or updated SAP Notes or KBAs.

See Also

Keywords

Deleted Higher Duty/Temporary Internal Assignment, Inactive Search, INC20995799, ECT-268222, KI2H2025, 2511, 2605, 1H 2026.
, KBA , LOD-SF-EC-HDP , Higher Duties & Public Sector , LOD-SF-EC , Employee Central , LOD-SF-EP , People Profile , LOD-SF-EP-FPP , People Profile - Full Profile , Known Error

Product

SAP SuccessFactors Employee Central 2511