3720630 - Why are messages from the project owner sent through the Ariba chat feature delivered only via email and do not appear on either the supplier’s Ariba screen or in the event message board?

Symptom

Why are messages from the project owner sent through the Ariba chat feature delivered only via email and do not appear on either the supplier’s Ariba screen or in the event message board?

Product

Ariba Sourcing, on-premise edition all versions

Keywords

message,chat , KBA , BNS-ARI-GS-EVT-MSG , Guided Sourcing Event Messages , BNS-ARI-GS-PRO-NOT , Guided Sourcing Project Notifications , How To

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