SAP Knowledge Base Article - Preview

3720632 - How to Enable and Use Joule in SAP Field Service Management

Symptom

Users are unsure about the required steps to enable and use Joule in SAP Field Service Management.


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Environment

  • SAP Field Service Management (FSM)
  • SAP Business Technology Platform (BTP)
  • SAP Joule

Product

SAP Field Service 1.0.0

Keywords

SAP Field Service Management, FSM, Joule, SAP Joule, Joule integration, GENERATIVE_AI role, AI Units, Joule SKU, Joule Base entitlement, SAP AI Units subscription, SAP BTP subaccount, SAP Business Technology Platform, SAP IAS tenant, Identity Authentication Service, Joule prerequisites, Joule setup, Joule configuration, FSM AI functionalities, AI authorizations FSM, Joule supported data centers, SAP generative AI, Joule enablement, Joule troubleshooting, FSM integration guide , KBA , CEC-SRV-FSM-AI , FSM Artificial Intelligence , CEC-SRV-FSM-AS , FSM Auto Scheduling , How To

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