SAP Knowledge Base Article - Preview

3720795 - Basic user import completes successfully, but employees are not created or updated in the instance

Symptom

  • Basic import is processed successfully and no error is found in the import, however the employees are not created or updated in the instance.
  • No user has been created in the system after the import process.
  • No error messages or warnings are displayed during the import job.
  • The user cannot be found in the system after the import.


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Environment

SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors HCM Core all versions

Keywords

Basic user import, employee import issues, user management, check tool, import job, user creation, employee data, import troubleshooting, SAP SuccessFactors, USERID, user not created. , KBA , LOD-SF-PLT-MNG , Manage user Issues , How To

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