SAP Knowledge Base Article - Public

3720933 - "Manage OIDC OAuth Client Application" option missing in SuccessFactors Security Center

Symptom

In the SAP SuccessFactors instance, the option "Admin Center → Security Center → Manage OIDC OAuth Client Application" is missing and not visible.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Navigate to Admin Center → Security Center in the SAP SuccessFactors instance.
  2. Attempt to locate the option "Manage OIDC Auth Client Application".
  3. Observe that the option is not visible.

Please refer to resolution steps B) if proxy is used when attempting to access this option in Security Center.

Cause

  1. Prerequisites incomplete.
  2. Proxy does not respect RBPs for Security Center / Manage Security permissions.

Resolution

  1. Missing permission or prerequisite step
    1. The admin user must have the Administrator Permissions > Manage Security > Manage SAML SSO Settings permission.
    2. The admin user has Administrator Permissions > Manage Security > Manage Application Security Feature Settings permission.
    3. There is an existing SAP SuccessFactors HCM suite hybrid SAML/OIDC application set up in Identity Authentication.
      To validate this, please access Identity Authentication (IAS), navigate to Applications & Resources > Applications page and select the SAP SuccessFactors application. The banner must state that "This application was created from a source application. Some of the inherited configurations can't be changed.".

  2. Proxy scenario
    1. As part of recent security improvements, certain tools and modules do not support proxy access.
    2. After validating all prerequisite has been followed and permission granted to the admin user, please ensure user is logged in directly to SuccessFactors and proxy is NOT used.

See Also

Keywords

sap successfactors, manage oidc auth client application, admin center, oidc, option missing, openid connect, troubleshooting, sap help portal, prerequisites, sf company id, support access, proxy, security center, permission , KBA , LOD-SF-INT-OID , OpenID Connect , Problem

Product

SAP SuccessFactors HCM Suite all versions